In this episode, Haley interviews Benjamin Taylor, a business evolutionary, systems thinker, and avid learner. Benjamin discusses the intended and unintended consequences of systemic leadership, and he describes the philosophical side of company culture, as well as, how leaders can influence company culture.
Quotes from this episode:
“Most of my work is really helping people to do transformation or ‘serious change’ in public services.” - Benjamin Taylor
“Most people in this world should be trying to work themselves out of a job.” - Benjamin Taylor
“Once you’ve really explained system thinking, it starts to sound like common sense.” - Benjamin Taylor
“Meaning only ever emerges in context.” - Benjamin Taylor
“You cannot understand a system until you try to change it.” - Kurt Lewin
“It is easier to act yourself into a new way of thinking than it is to think yourself into a new way of acting.” - Millard Fuller
Resources from this episode:
Benjamin Taylor is a Managing Partner at RedQuadrant, Chief Executive at The Public Service Transformation Academy, and a non-executive Director at SCiO. Benjamin is a frequent contributor on model.report, an online forum for system thinkers. He is also a moderator on the Linkedin group System Thinking Network and co-host for the Outliers Inn Podcast.