In our upcoming episode, we share our interview with the co-author of Embracing Complexity: Strategic Perspectives for an Age of Turbulence, Jean Boulton, who is also an academic and management consultant, specializing in complexity theory. Our conversation with her was very rich, covering concepts from how complexity thinking compares to systems thinking, change management, complexity as a worldview, and even how this field is shining a light on climate change. We covered a lot of ground in the time we had with her, although we wish we could have talked longer. Her humility and brilliance were captivating and just minutes into our conversation, we realized that she lives and breathes complexity, using this worldview to frame how she thinks, feels and acts.
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While change management literature tends to be prescriptive and results focused, I believe that coupling complexity theory with change management approaches can help with understanding the continuous change and nonlinearity of today’s organizations. The benefits of applying complexity thinking to organizations, which are complex adaptive systems, can lead to seeing situations from different lenses, developing new and innovative approaches to problems, and gaining a greater appreciation for processes such as safe-to-fail.