The power and strength of human networks becomes very apparent when you take a closer look at FCAA, as a case study, for despite experiencing financial set-backs and having a very limited organizational structure; their network grows larger and stronger each year.
In the episode, “Exploring Complex Human Networks”, Stacy describes FCAA as an “emergent social network powered by shared narratives and shared values”. And, we believe it is the collection of member's stories, along with their shared values, which has propelled FCAA network growth.
At their core, complexity and design thinking are utilized by people who keep an open-mind, holding space for new perspectives and ideas. They flex their mind muscles with much practice, expanding their points of view by making an effort to, at a minimum, acknowledge other perspectives. These people are curious and their non-linear thinking is driven by emotional intelligence; because there isn’t room for ego, stubbornness, or rigidity when evaluating systems. Using a “systems lens” requires tailored behavior, a fine-tuning of self, in order to gain clarity.
Design thinking is not just for people who love post-it notes. It's not a one size fits all process, either. It is a "way of seeing" and is useful for navigating complex or unpredictable situations by holding multiple perspectives.