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Systems Thinking Tips for a Healthy Culture

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Systems Thinking Tips for a Healthy Culture

“Just as scientists, doctors, veterinarians, and engineers study and create systems, leaders must study, change, and create cultures.” The tricky part for leaders is that a culture is also a system--well, it’s many systems working together. So, they have to confront all the underlying systems which shape culture including: values, support systems, social norms, processes, feedback, and rewards systems. It’s daunting, but not impossible. Recognizing that all these systems influence and support company culture is the first step tochange.

It is also important to recognize that culture is not the “job” of one department, or a couple of people. It is a collective effort supported by guiding principles. Silos can ruin culture.

As an example, here are some key areas of focus for crafting a wellness culture within the systems that guide human behavior....

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Ask a Startup: How Does Your Team Handle Failure & Mistakes?

Our team is small with only 3 people, so we are very close to one another. We communicate a lot and have learned to be forgiving with each other because we recognize how hard we are all trying. During this first year in business, we have learned that failure and mistakes are inevitable, so we just roll with them as they happen. Our main goal is not to avoid mistakes, but rather to learn from them and resolve them as quickly as possible....

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