Angie and I recently attended the WorkHuman Conference in our home town of Austin, Texas. The event is pioneered by Globoforce, a leading provider for social recognition solutions, who is dedicated to creating more human-centered workplaces.
We were eager to attend WorkHuman for many reasons. Their speaker lineup was definitely a major draw, for it included well-known leaders Brene Brown, Shawn Achor, Salma Hayek, Simon Sinek, and Amal Clooney, among others. However, there were more compelling reasons for our excitement. We desired to learn more about this movement, to be a part of their mission and play witness, and to contribute to the conversation with our testimony about how complex system science can help transform workplaces for the better.
In our upcoming episode, we share our interview with the co-author of Embracing Complexity: Strategic Perspectives for an Age of Turbulence, Jean Boulton, who is also an academic and management consultant, specializing in complexity theory. Our conversation with her was very rich, covering concepts from how complexity thinking compares to systems thinking, change management, complexity as a worldview, and even how this field is shining a light on climate change. We covered a lot of ground in the time we had with her, although we wish we could have talked longer. Her humility and brilliance were captivating and just minutes into our conversation, we realized that she lives and breathes complexity, using this worldview to frame how she thinks, feels and acts.
While change management literature tends to be prescriptive and results focused, I believe that coupling complexity theory with change management approaches can help with understanding the continuous change and nonlinearity of today’s organizations. The benefits of applying complexity thinking to organizations, which are complex adaptive systems, can lead to seeing situations from different lenses, developing new and innovative approaches to problems, and gaining a greater appreciation for processes such as safe-to-fail.
With it being a new year and us exploring the complexity of leadership in our current podcast series, I can't help but think about change management. Change management has various aspects, including adapting to change, controlling change and effecting change, all of which requires effective leadership. AND as any effective leader will admit, successful leadership, related to change management or not, begins with oneself.
I’ve never learned more about the actual organisational systems, and never got bigger change done, than now. We still sometimes write reports – sometimes nice ones – and I get to talk about big ideas. But the real work is making change that matters…
So when I was asked what action, what next step, I would recommend, I jotted down: ‘Learn! Explore! Think! Have a laugh…’ The final step is doubly important – a huge risk in all of this is coming to take yourself too seriously, and coming to lose your joy in the work.
When the hero's journey begins, there is Metanoia. The spark that begins the quest, the change in mind or heart that drives the search of the mystic. In Gnosticism, it's an aeon, which is a name for one of the various emanations of God.
Angie brought up metanoia in our latest episode and lately, I've been wondering about its congruence to emergence in complex systems. Emergence is the "eureka" that happens when a system interacts with its own parts and produces something new and unexpected....